Protecting your personal information

Privacy Policy

At Ezhil Cars Pollachi, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services to buy or sell used cars.

1. Information We Collect
We may collect the following types of personal information:
 
Contact Information: Name, phone number, email address, and residential address.
 
Vehicle Information: Vehicle registration number, model, make, year, ownership details, and service history.
 
Identity Verification: Government-issued ID (like Aadhaar, PAN, or driver’s license) when required for verification or transaction purposes.
 
Financial Information: Bank account details or UPI ID for payments and refunds (if applicable).
 
Website/App Usage Data: IP address, browser type, device information, and interaction data (if you use our website or digital services).
 
2. How We Use Your Information
We use your information for the following purposes:
 
To facilitate the buying and selling of used cars.
 
To verify ownership and validate documents.
 
To process payments and handle financial transactions.
 
To communicate with you regarding your queries, transactions, or services.
 
To comply with legal and regulatory requirements.
 
To improve our services and customer experience.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
 
Authorized third-party service providers (e.g., finance or insurance companies, transport departments).
 
Law enforcement or government authorities, if required by law.
 
Buyers or sellers during a transaction, only with your consent.
4. Data Protection and Security
We take appropriate measures to:
 
Safeguard your information from unauthorized access, disclosure, or misuse.
 
Store data securely in encrypted systems where applicable.
 
Allow access to personal information only to authorized personnel.
 
5. Your Rights
You have the right to:
 
Access and review the information we hold about you.
 
Request corrections or updates to your personal data.
 
Withdraw consent or request deletion of your data (subject to legal obligations).
 
6. Cookies and Tracking (If Website is Used)

If you use our website, we may use cookies or similar technologies to improve functionality and understand user behavior. You can disable cookies through your browser settings.

7. Third-Party Links

Our services may contain links to third-party websites (e.g., loan providers or insurance partners). We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this policy from time to time. We will notify you of any significant changes via our website or by other means.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, you can contact us at: